Ricoh Printing Systems America, Inc












Case Studies

Technical Support
 
The Call Management Center of the Technical Support department of RPSA provides diagnosis, dispatch, call monitoring and problem resolution. The Center operates 7 days a week and 24 hours a day and can be accessed via toll free numbers.

Trained technicians at the Call Center use state of the art knowledgebase technologies to provide efficient and accurate problem resolution. The Call Center can initiate on-site dispatches, RMAs and Advanced Exchanges.

For service within the US, call the following numbers:

Authorized Engineers: 877-282-3727
On-Site Service Request: 800-887-8848
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