Typhoon 8 and Typhoon 16 Retrofit Notice

October 31, 2002

Ricoh Printing Systems, Inc., recently learned from Xerox International Partners (XIP) about a defect in one of its printing modules that was designed and manufactured by Fuji Xerox Co. Ltd, and sold by Ricoh Printing Systems America, Inc. (formerly Dataproducts). These printers were sold between 1994 and 1998 as the Dataproducts Typhoon 8 and the Dataproducts Typhoon 16 desktop printers.

Ricoh Printing Systems America, Inc., would like to notify resellers and customers that there is a remote possibility of overheating in these models. In two instances in Japan the overheating resulted in the unit catching on fire. Ricoh Printing Systems America will replace specific parts in these laser printers free of charge upon customer request. If you have one of these models please follow the following steps:

We highly recommend that for your safety, you should immediately take the following measures to reduce any chance of overheating:

1. Power off the machines when they are not in use.
2. Ensure that the “power save” mode is enabled until you receive replacement parts. (Fuser timeout setting should not be "infinity").
3. Fill out the information form to replace specific parts free of charge .

Ricoh Printing Systems America sincerely apologizes for any inconvenience that this may cause. If you need to contact us directly please email us at: typhoon@rpsa.ricoh.com and someone will get back to you, or call 1-800-240-5497